3) Understand the agreements that you have signed. Many relationships are soured by misunderstandings or lack of knowledge by the borrower about the terms and conditions of the loan. If you don’t understand the terms and conditions, ask your lender questions. If you are still unsure, seek professional advice. Attorneys, accounting firms, and consultants that have worked with bank transactions can help you understand the agreement
4) Live by the agreement. If you owe your lender financial statements on the 15th of the month, "don’t" provide them on the 16th (or later). Provide borrowing base certificates on time. Provide year-end reviewed statements as required. Whatever the terms and conditions are, none of them should be a surprise to you and they are in the agreement for a reason. The less your lender has to hound you to live up to your end of the deal, the more apt they will be to want to help you in the future.
5) Get to know more than one person at the bank. Very few people will stay in one position at one company for very long. Bankers are no exception. Get to know your lender, the head of the banking division, even the President of the bank. When changes are made within the bank, you’ll have insiders that can still assist you after the transition.
6) Keep your lender in the loop. What’s new in your business or industry? How are you doing regarding meeting your business plan? Any needs for additional capital? While much of banking is based on numbers, there is a very important personal relationship element as well. If you haven’t met with your lender within the last quarter, you have waited too long.
7) You must tell them the bad news, too. This is the hardest rule for most entrepreneurs. The idea of sharing bad news with their lender makes them cringe. But if you have been living up to your agreement, have kept your lender in the loop, and have more than one person at the bank on your side, you will be surprised how they can help you work through bad situations. They would rather know up front and have an opportunity to help than to find out after it’s too late to do anything.
Keep these rules in mind as you maintain your banking relationship, and your bank is more likely to be there for you when you need them most. Either way, if you need assistance with any of your business finances, from buying a business and raising capital, to bookkeeping and paying the bills, and beyond, Milestone Financial Advisors is here to assist you as well.